AI-Powered
Patient Call
Handling - 24/7
Patient Call
Handling - 24/7
VitaCall answers your clinic or hospital’s calls instantly, just like a real person — booking appointments, providing information, and handling patient requests without delays. Fully HIPAA-compliant and integrated with your systems, it keeps your patients happy while freeing your staff from repetitive admin work.
Built for you. EHR-ready.
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Ready to Transform Your Business with AI?
Let's discuss how our AI solutions can specifically benefit your business.
+1 305 710 49 90
Missed calls mean missed patients
In today’s healthcare environment, patients expect quick, reliable responses when they reach out to clinics and hospitals. Unfortunately, many practices struggle to keep up with call volumes, especially during peak hours or after closing time.
The result is missed calls, frustrated patients, and overworked staff - all of which reduce efficiency and hurt patient satisfaction.
The result is missed calls, frustrated patients, and overworked staff - all of which reduce efficiency and hurt patient satisfaction.
Meet VitaCall: AI-Powered Patient Call Handling System
Our AI-powered patient request handling system answers every call 24/7. In comparable deployments, organisations have reported around US$1.2m per year in operating cost savings without adding headcount and call centre turnover falling from 35% to 18%(results vary).
Always answers calls 24/7
Books, cancels, reschedules instantly
Provides hours, directions, services
Speaks fluently in in 15 languages
Integrates with all major systems
Fully secure and compliant with HIPAA and GDPR
Books, cancels, reschedules instantly
Provides hours, directions, services
Speaks fluently in in 15 languages
Integrates with all major systems
Fully secure and compliant with HIPAA and GDPR
Niches We Serve
Urgent care clinics
Wound care centres
And more — tailor-made for any niche
Hospitals
Dentistry practices
Request Access - Get the Demo Phone Number Instantly.
Let's discuss how our AI solutions can specifically benefit your business.
Always On. Always Your Way.
See how VitaCall works behind the scenes — fully matching how your team already processes and books new patients. Nothing generic. Nothing off-the-shelf. Just your call process, automated and scalable.
Case Studies
- Implemented a system to streamline call handling, support agents in real time, and automate common requests
- Reduced average call handling time by 30%
- Increased first call resolution rates by 18%
- Freed up staff capacity equal to 2 full time employees (2 FTE) per facility
- Wait times: 25 minutes to under 3 (88% faster)
- Automation: 67% of inbound calls automated, freeing staff for complex needs
- Outcomes: patient satisfaction 72% to 91%, turnover 35% to 18%, 24/7 support without added headcount
- Efficiency: operating costs down about $1.2m per year, booking accuracy 98.5%, prescription refills 24 to 48 hours to under 4 hours
- Automated 5.3 million calls
- Freed capacity equivalent to 238 full-time employees (FTE)
- Achieved US$18m in annual labour cost savings
What Our Clients Say
"Before VitaCall, our front desk was drowning. Patients were waiting on hold for 20–30 minutes during peak hours, which was embarrassing for us and stressful for them. After rollout, calls are answered instantly, routine bookings are handled automatically, and my staff can finally focus on patients standing in front of them. We’ve cut call wait times to almost zero and complaints about phones have basically disappeared."
Practice Manager, Primary Care / Urgent Care Clinic
Hospitals cooperate
54
Satisfied patients
50K+
Company Partners
1K+
Why VitaCall?
24/7 Availability - never miss a patient call again
Human-like Interaction - natural, warm, and brand-aligned voice options
HIPAA Compliance - fully secure handling of patient data
Seamless Integration - works with your existing EMR, EHR, or scheduling tools
Customisable & Scalable - suitable for single practices to large hospital networks.
Competitive Pricing - transparent fees that fit your budget.
Rapid Deployment - get set up and running quickly.
